Originally posted on ESRCjustenergy: On Friday 15th March we invited some of the participants from our study to our world cafe event at the Institute for Advanced Legal Studies. The World Cafe concept (sometimes referred to as a ‘knowledge cafe’) is a method for information sharing in groups of all sizes, backgrounds, and generations. Our…
This article was originally written for the ESRC JustEnergy website. Naomi and I participated in the conference “Consumer ADR: Delivering fairness and justice for consumers, business and markets” organised by the Center of Socio-Legal Studies of the University of Oxford on 18 and 19 March 2019. Alternative dispute resolution (ADR) allows the settlement of a […]
Italian energy consumers deserve better than an overlooked energy poverty policy and suffer from significant gaps in governance. The highly fragmented responses fail to prevent the increase of energy poverty and climate change issues. The current mitigation system is not enough to address the phenomena, and as suggested by the European Clean Energy for All package, efforts should be put in structured energy efficiency and long term consumer empowerment. The first victims of the fragmented responses are the households affected by energy poverty.
In April 2018, the European Commission proposed the so-called “New Deal for Consumers” in order to strengthen EU consumer rights and enforcement. The measures of the New Deal should have an impact on the level of protection and redress for all consumers throughout Europe.
In December 2018, the Mexican Energy Ombudsman asked me to write a special edition of its monthly magazine, focusing on energy consumer protection in Europe: Protección al consumidor en el sector energético, Antecedentes y mejores prácticas de Europa. Through this article (in Spanish), I aim to raise awareness of the importance of having an energy market adapted […]