Just Energy World Cafe Institute for Advanced Legal Studies 15 March 2019

Originally posted on ESRCjustenergy:
On Friday 15th March we invited some of the participants from our study to our world cafe event at the Institute for Advanced Legal Studies. The World Cafe concept (sometimes referred to as a ‘knowledge cafe’) is a method for information sharing in groups of all sizes, backgrounds, and generations. Our…

Consumer ADR: Delivering fairness and justice for consumers, business and markets

This article was originally written for the ESRC JustEnergy website. Naomi and I participated in the conference “Consumer ADR: Delivering fairness and justice for consumers, business and markets” organised by the Center of Socio-Legal Studies of the University of Oxford on 18 and 19 March 2019.  Alternative dispute resolution (ADR) allows the settlement of a […]

Energy poverty in Italy: an overlooked phenomenon 

Italian energy consumers deserve better than an overlooked energy poverty policy and suffer from significant gaps in governance. The highly fragmented responses fail to prevent the increase of energy poverty and climate change issues. The current mitigation system is not enough to address the phenomena, and as suggested by the European Clean Energy for All package, efforts should be put in structured energy efficiency and long term consumer empowerment. The first victims of the fragmented responses are the households affected by energy poverty. 

Back me up! Social inclusion, poverty and the democratisation of the energy system

Back me up! My abstract on “Social inclusion, poverty and the democratisation of the energy system” has been selected, now I need help to get through it!

The ‘New Deal for Consumers’: A better framework for consumer protection and redress?

In April 2018, the European Commission proposed the so-called “New Deal for Consumers” in order to strengthen EU consumer rights and enforcement. The measures of the New Deal should have an impact on the level of protection and redress for all consumers throughout Europe.