The policy overview of the development of energy policy & vulnerability at EU level I wrote for the ESRC Just Energy research project has been published
In the article on the consumer in alternative dispute resolution, we invite the reader to reflect on consumer expectations in Consumer ADR
I was invited to talk about energy poverty mitigation initiatives in Europe. I put some existing curative and preventive measures into perspective, such as energy bonuses and retrofitting programmes.
I am back from the Citizen’s energy forum, the annual European Commission’s convention which has been steering EU’s energy consumer policies for the last ten years. New business models and ADR were at the centre of the 10th meeting.
One of the key aims of the ESRC Just Energy project is to investigate how vulnerable consumers access justice. Therefore, understanding which consumers are currently excluded from accessing justice through ADR is key, as is providing an overview of recent EU and national measures and policies which seek to address energy poverty and consumer vulnerability in the energy sector.
Initially published on the ESRC Just Energy website on 31 May 2018. On Monday, 28 May, Naomi and I organised a first series of meetings with
Initially published on NEON’s website (February 2018). Yesterday, ombudsmen from different sectors, academics, stakeholders and representatives from the most relevant organisations (consumer organisations, regulators and
Report prepared with Dr Naomi Creutzfeldt, University of Westminster, on behalf of NEON and initially published on NEON’s website (March 2017). Key messages: Fair access to
#EUClimatePact ambassador.
Next Energy Consumer founder and executive director. Consultant & policy-shaker.
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