Now that I am approaching the end of the 'European tour' that I started in May, I can say that I've found more questions than answers, but I also feel much wiser. I received more insight and inspiration than I had in many years.
This blog was originally published on 1st December 2017 in Energy in Demand, a great website for all the energy-geeks around here. The Market Design part of the “Clean Energy For All” package will be adopted in the first part of 2018. The European Commission affirms the intention of the “Clean Energy For All” package [...]
Each year, the Sustainable Energy Week (EUSEW) provides industry professionals with a unique opportunity to discover the latest innovations and best ideas for creating a sustainable future in Europe. This year, it was also the first time that I participated as a visitor only, the first time that I returned to Brussels since my departure for [...]
Initially published on the ESRC Just Energy website on 31 May 2018. On Monday, 28 May, Naomi and I organised a first series of meetings with energy poverty experts in Barcelona, Spain. Catalonia is at the forefront of consumer protection and the fight against energy poverty in Spain and in Europe, driven by very committed civil [...]
Initially published on NEON's website (February 2018). Yesterday, ombudsmen from different sectors, academics, stakeholders and representatives from the most relevant organisations (consumer organisations, regulators and businesses) gathered for a round table on the role of ombudsmen in critical economic sectors and shared their expectations regarding the upcoming New Deal for Consumers, to be presented by [...]
Report prepared with Dr Naomi Creutzfeldt, University of Westminster, on behalf of NEON and initially published on NEON's website (March 2017). Key messages: Fair access to redress for energy consumers is essential for the engagement of all consumers, prosumers and vulnerable consumers alike Independent ombudsmen and ADR bodies looking after the energy sector can take on [...]