Blog Tag: ADR

Round table at the 15th citizen's energy forum
Energy consumers

Reflections from the 15th Citizens Energy Forum

As an advocate for sustainable energy systems, I stress the importance of grassroots involvement in shaping policies and solutions, ensuring they resonate with the people’s needs and truly embody the spirit of energy citizenship.

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Compromise amendments electricity market design screenshot
Energy Justice & ADR

Advancing Trust and Justice in the Energy Sector: The Imperative Role of Alternative Dispute Resolution and Energy Ombudsmen in the Ongoing Electricity Market Design Discussions

The ongoing discussions surrounding electricity market design in the European Union present a unique opportunity to enhance the integrity, fairness, and transparency of our energy systems. As we strive to build a sustainable and consumer-centric energy future, it is crucial to strengthen the foundations of trust. To achieve this, comprehensive and future-proof Alternative Dispute Resolution (ADR) systems, both online and offline, are of paramount importance.

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Consumer rights

Citizens at the heart of the European energy transition: how can we put smart meters at the service of users?​

In June 2019, I was invited by the ENABLE.EU project to talk about consumer perspectives, smart meters and measures to bridge the gap between consumer needs and European intentions. My role was to bring the voice of consumers to the table and get back to the essentials, namely that attention to people’ needs and personalised service are essential to enable the development and acceptance of technologies by all and for all.

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