The ‘New Deal for Consumers’: A better framework for consumer protection and redress?

In April 2018, the European Commission proposed the so-called “New Deal for Consumers” in order to strengthen EU consumer rights and enforcement. The measures of the New Deal should have an impact on the level of protection and redress for all consumers throughout Europe.

Protección al consumidor en el sector energético Antecedentes y mejores prácticas de Europa, Mexican Energy Ombudsman

In December 2018, the Mexican Energy Ombudsman asked me to write a special edition of its monthly magazine, focusing on energy consumer protection in Europe: Protección al consumidor en el sector energético, Antecedentes y mejores prácticas de Europa. Through this article (in Spanish), I aim to raise awareness of the importance of having an energy market adapted […]

Reflections from the Second Catalan Congress of Energy Poverty

I was invited to talk about energy poverty mitigation initiatives in Europe. I put some existing curative and preventive measures into perspective, such as energy bonuses and retrofitting programmes.

#EUSEW2018 to Sustainable 2019

Each year, the Sustainable Energy Week (EUSEW) provides industry professionals with a unique opportunity to discover the latest innovations and best ideas for creating a sustainable future in Europe. This year, it was also the first time that I participated as a visitor only, the first time that I returned to Brussels since my departure for […]