The New Consumer Agenda focuses on:
♻️ The Green Transition
📲 The Digital Transformation
⚖️ Enforcement and redress
🧸 Address vulnerability
🌎 The Global context
to put consumers at the driving seat of the climate transition
Building together a fairer energy and climate transition, building partnerships between people and the planet
The New Consumer Agenda focuses on:
♻️ The Green Transition
📲 The Digital Transformation
⚖️ Enforcement and redress
🧸 Address vulnerability
🌎 The Global context
to put consumers at the driving seat of the climate transition
Egemone Consulting asked me to be the “expert of the month” of January 2019.
New measures agreed at the end of 2018 put the consumer at the center of clean energy transition and give more protection to the poorest and more vulnerable energy consumers.
I am back from the Citizen’s energy forum, the annual European Commission’s convention which has been steering EU’s energy consumer policies for the last ten years. New business models and ADR were at the centre of the 10th meeting.
Often, we don’t realise how important it is to be bold, and how important it is to propose attractive, fit-for-purpose design in order to engage in energy efficiency and sustainability
This blog was originally published on 1st December 2017 in Energy in Demand, a great website for all the energy-geeks around here. The Market Design part of the “Clean Energy For All” package will be adopted in the first part of 2018. The European Commission affirms the intention of the “Clean Energy For All” package …
Continue reading “Are consumers fit for the new electricity market?”
Report prepared with Dr Naomi Creutzfeldt, University of Westminster, on behalf of NEON and initially published on NEON’s website (March 2017). Key messages: Fair access to redress for energy consumers is essential for the engagement of all consumers, prosumers and vulnerable consumers alike Independent ombudsmen and ADR bodies looking after the energy sector can take on …